Privacy Policy

Introduction

At Redwood Tech, we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and safeguard personal information in connection with our insurance administration platform.

Information We Collect

We collect information necessary to provide our insurance administration services, including:

• Identity Data: Name, identification numbers, and contact information.
• Policy Data: Information related to medical and funeral insurance policies.
• Technical Data: IP addresses, browser types, and usage patterns on our platform.
• Financial Data: Premium contribution and collection details.

How We Use Your Data

Your data is processed to:

• Administer insurance policies and process claims.
• Enable broker portal access and management.
• Ensure compliance with legal and regulatory requirements (e.g., POPIA).
• Improve platform performance and security.

Data Security

We implement enterprise-level security measures, including end-to-end encryption for data in transit and at rest, role-based access controls, and continuous system monitoring to ensure the integrity and confidentiality of your information.

Your Rights

You have the right to access, rectify, or request the erasure of your personal data. To exercise these rights or for any inquiries regarding our data practices, please contact our compliance team.